Episode transcript below:


Hello, Awesome Go Natural English Learner!

In this episode, we’re going to talk about email. I bet you use email every single day and you need to know three things that you need to do better for your English emails. So, in this episode, I’m going to share those three things that you may not be doing yet, three things that you can improve on to make your communication by email even better.

So, I want to invite you, before we talk about those three ways, I want to invite you to join my free training, off of YouTube. It’s exclusive to the Go Natural English website. You can join it at gonaturalenglish.com/7steps. So, right after you finish watching this video, come join. It’s free and it will put you on the Go Natural English email list to get special tips in your email inbox to help you with your English, and invites, and cool stuff. But I don’t spam you! I just help you to learn English. Okay, so that’s a pretty awesome resource that I’m offering for English learners.

So, let’s talk about three things that you want to do for your emails. Trust me, you want to do these things.

First of all, do not begin your email with “To Whom It May Concern;” or “Dear Sir/Ma’am.” Guys, find out the name of the person that you’re writing to. Use their name! If you don’t know their name, find out! Seriously, even if it’s a big company that you’re writing to, find out that person’s name. Do not use “Dear Sir or Ma’am”. While you might think it’s respectful, it just looks spammy to the person you’re writing to. If you say “To whom it may concern,” same issue – looks like spam, looks like you don’t care who you’re writing to. So, it’s actually more respectful and more interesting to use the person’s name, and we usually use the person’s first name, unless it’s an extremely formal situation. Then, we might say, “Hello, Mr. Smith,” or “Hi, Mr. Smith,” but it’s really not in fashion to say “Dear Sir or Ma’am” or “To whom it may concern.” So, please stop!

Okay, next, let’s talk about being too formal or too casual. So, on that note of sounding too formal, don’t try to sound too formal. An email should be somewhere in between. So, you don’t need to use academic vocabulary. Try to use frequently used words, like you’re talking to someone in a professional, respectful way. At the same time, don’t make your email too casual. One of the worst trends that I’ve seen lately is that people are treating email the same way that they treat text messages or instant messages, like on Facebook or other social media. An email is not a text message! Do not use shorthand, like – what’s a shorthand? – like “thx” for “thanks”. Oh my gosh! Please spell out full words. Email requires full spellings. The extra five seconds that it might take you will be worth it because the person receiving your email will see that you’re a smart and respectful person. Thank you!

Okay, so don’t use “To whom it may concern” or “Dear Sir or Ma’am”. Spell out words. Don’t treat email like a text message. And finally, be sure to proofread everything that you write. This is something – I mean, all of these tips are actually good for native English speakers and also for English learners. Definitely proofread everything that you’ve written before you click send. I know there’s some app or extension or something that you can add, I think, to Gmail that lets you take an email back, like unsend it. But it takes just a few extra seconds to proofread your email, so spare yourself the embarrassment and just give yourself a few extra seconds to proofread what you’ve written.

And those are three tips. Just use a normal greeting like “Hello, Gabby,” for example, and don’t be too formal or too casual, and proofread your emails. So, with those three tips, your emails are going to be better than ever and your communication will improve and therefore, your opportunities, your relationships and your overall happiness in your English speaking life is going to go through the roof! It’s going to improve, in other words.

So, I hope this was helpful. If you liked it, give a thumbs up, leave a comment. But the number one most important thing I want you to do right now is to come to gonaturalenglish.com/7steps so you can join the free training, “Seven Steps to English Fluency.” This is a training that normally would cost hundreds of dollars. I’m giving it to you for free because I want to help you and I want to give you a sample of what premium Go Natural English courses are all about. So, I hope to see you there.

Bye for now.